Return Request Form

To return an item please fill out this form completely. First, read the return policy below.

Original Order Information

Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned

Item Number:  
Item Description:

Reason for Return






Would You Like a Replacement?


Comments / Additional Information

Return Policy

No returns will be accepted without a RMA (Return Merchandise Authoriztion) number written on the outside of the package.
  • Packages arriving without RMA numbers will be returned to sender.
  • Items must be received within 30 days from date of purchase.
  • Shipping and handling expenses are nonrefundable.
  • Returned items are subject to a 20% restocking fee, except Cedar Looks furniture at 30% fee.
  • All items must be returned in the original containers and original condition.
  • Return requests on furniture because of checking/cracking will not be accepted/processed. This is a natural process and all logs will have some checking.
  • Requests for returns made after 30 days from date of purchase can not be approved.